Privacy Policy

At The Loud Mouth Collective, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, products, services, courses, and digital content.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

a. Personal Information

  • Name, email address, phone number, billing information, and other contact information provided through forms, purchases, or subscriptions.

  • Information you voluntarily provide through surveys, applications, worksheets, forms, waitlists, consultations, or customer support inquiries.

  • Information submitted through community spaces, comments, or interactive features.

b. Non-Personal Information

  • IP address, browser type, device information, referral source, and browsing behavior.

  • Cookies and similar tracking technologies used to improve website functionality, analytics, and marketing performance.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide and deliver digital products, courses, educational materials, and services.

  • To communicate with you regarding purchases, updates, customer support, or account-related information.

  • To send marketing emails, newsletters, promotions, or updates about current and future offers (you may unsubscribe at any time).

  • To improve website performance, user experience, and business operations.

  • To analyze trends, engagement, and audience behavior.

  • To comply with legal obligations and enforce our policies.

3. Educational Content Disclaimer

The Loud Mouth Collective provides educational, informational, and business-related content only.

Participation in any course, workbook, intensive, digital product, coaching, or educational material does not establish a therapist-client relationship, supervisory relationship, or fiduciary relationship of any kind.

Nothing on this website or within our services constitutes mental health treatment, clinical supervision, legal advice, financial advice, or individualized professional guidance.

4. How We Protect Your Information

We take data protection seriously and implement reasonable administrative, technical, and security safeguards, including:

  • Secure data storage and password-protected systems

  • Encryption where appropriate

  • Limited access to personal information

  • Use of trusted third-party platforms and payment processors

However, no method of electronic transmission or storage is guaranteed to be 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

We may use trusted third-party platforms and providers to support our business operations, including but not limited to:

  • Payment processors

  • Email marketing platforms

  • Website hosting providers

  • Analytics services

  • Course or digital product delivery systems

These providers may have access to limited information necessary to perform their functions but are not permitted to use your information for unrelated purposes.

We do not sell or rent your personal information to third parties.

6. Payment Information

Payments made through our website are processed by third-party payment processors such as Stripe, PayPal, or Squarespace Payments. We do not directly store full credit card information on our servers.

Please review the privacy policies of those payment processors for additional information regarding how they handle your data.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

  • Improve user experience

  • Understand website traffic and engagement

  • Track marketing performance

  • Deliver targeted advertising

You may disable cookies through your browser settings, though some website functionality may be affected.

8. Email & Marketing Communications

By providing your contact information, downloading resources, joining waitlists, or making purchases, you may receive marketing and promotional communications from The Loud Mouth Collective.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

9. Your Rights

Depending on your location and applicable laws, you may have rights including:

  • Accessing your personal information

  • Correcting inaccurate information

  • Requesting deletion of your data

  • Restricting certain uses of your data

  • Withdrawing consent for marketing communications

To exercise these rights, please contact us using the contact information provided on our website.

10. Children’s Privacy

Our website, products, and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Data Retention

We retain personal information only as long as reasonably necessary for business, legal, tax, operational, or contractual purposes.

12. External Links

Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices, content, or security of external sites.

13. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

14. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact us through the contact information listed on our website.